Signing in to Seldeo
Ways to sign in
You can sign in to Seldeo four ways:
- Phone number — enter your number, then the six-digit code we send by SMS.
- Email address — enter your email, then the six-digit code we send by email.
- Apple ID — tap Continue with Apple and confirm with Face ID or Touch ID.
- Google account — tap Continue with Google and pick the account you want to use.
The first time you sign in on a new device we may ask you to verify a second factor even if you've turned two-factor off. This is a one-time check.
If the code doesn't arrive
- Wait a full minute — SMS and email delivery can be slow on some carriers.
- Check spam. Codes are sent from
no-reply@seldeo.com. - Try tapping Resend code. We rate-limit resends to one per minute to prevent abuse.
- If nothing arrives after three minutes, try a different sign-in method or contact support.
I lost access to my account
See Recovering a lost account for the full flow.
I'm being asked to verify my age
If you're a new account and you selected a birthdate under 13 (or under 16 in the EEA/UK), your account is locked pending age verification. See Age verification.
