How content reports work on Seldeo

This guide describes Seldeo's current user-facing reporting path. It is not a general description of every platform's moderation process.

Send an in-app report

Use the Report action in the contextual menu for the content or account. Choose the closest reason and provide optional context in the in-app report sheet. Do not include passwords, passkeys, recovery codes, or suspected illegal material.

You can also contact safety@seldeo.com if you cannot access the in-app sheet or need to share additional context. The app report is the primary way to associate a concern with the relevant content or account.

What happens after submission

Reports are recorded and generate an email alert for safety operators. Human staff use restricted operator tools to inspect and resolve reports. There is no moderator web console; email alerts do not themselves approve, remove, or hide content.

Staff may take action under the Community Guidelines. Seldeo does not promise a response schedule, a particular review outcome, an individual outcome notification. Authors can use Contact support on a moderated post to request human review; sending a request does not automatically restore content. A report is not an emergency service. If someone is in immediate danger, contact local emergency services.

Media screening

The release scanner is intended to block sexual nudity, pornography, and extreme graphic violence. Ordinary non-graphic educational, documentary, medical, or artistic material may be allowed when it meets the applicable regional signup minimum. Australia uses a 16+ self-entered DOB screen. DOB screening is not certified age assurance; Seldeo does not provide verified-age access to mature content.

Posts, stories and comments are published first, then checked in the background. Images and video thumbnails use Vision SafeSearch. Video screening checks at most the middle ten seconds (the whole clip if shorter); it does not screen the rest of a longer video. Unsafe or uncertain content detected by these checks may be hidden and quarantined for staff review. Content can be visible before detection. If a scanner is unavailable, the content remains visible while bounded retries and staff alerts are recorded. These checks cannot guarantee detection. We do not claim a specific hash-matching service or automated CSAM-hashing capability.

Repeated violations

Twenty definite rejected publication versions within a rolling 24-hour window temporarily restrict original posts, stories and comments, including content edits, for 24 hours. Uncertain reviews and scanner failures do not count as strikes. Browsing, likes, messaging, support, deletion and sharing existing content remain available; a restricted repost cannot add a new caption or media. The app explains the restriction and its expiry. Staff can reverse mistaken strikes after human review. Expiry starts a new counting cycle.

Helpful expectations

• Report content or an account from its contextual menu where the in-app report sheet is available.
• Give enough context to identify the concern without sharing credentials or copying suspected illegal content.
• Do not assume that a report will produce a specific enforcement action or that staff can disclose an outcome.
• Contact safety@seldeo.com for safety concerns; contact privacy@seldeo.com for privacy or deletion questions.

For direct reporting instructions, see Report content or an account.