Passkeys and account recovery on Seldeo

Signing in

Seldeo sign-in uses a passkey. You approve the sign-in with the device or passkey service where your passkey is available; you do not enter an account password. A passkey may be available on more than one device if it is synced through your device platform.

For everyday instructions, see Signing in to Seldeo.

If you lose access to your passkey

If you no longer have a device that can use your passkey, start Account recovery in the Seldeo app. Recovery uses a code sent to your recovery email and either one of your saved recovery codes or your security-question answers. After recovery, the app helps you set up a passkey again.

Keep your recovery details somewhere you can reach if a device is lost. Never share a recovery code or email verification code with someone who contacts you. See Recovering a lost account for the current steps.

Seldeo's sign-in and recovery options may change as the app evolves. The Help Center is the best place to check the steps available in the current version.