Trust & Safety Lead
$160K–$210K + equity
About the role
You will be Seldeo's first dedicated Trust & Safety hire. You'll own the incident response process, write and version the Community Guidelines, design the internal tooling investigators use, and represent Seldeo to law enforcement and researchers.
What you'll do
- Own the end-to-end incident response process: intake, triage, action, review, transparency reporting.
- Set policy on user safety, child safety (CSAM detection, minor account controls), and harassment.
- Design internal tools and dashboards with engineering — you will pair with product and back-end engineers weekly.
- Own our transparency report cadence, including law enforcement request statistics.
- Interface with external partners (NCMEC, IWF, regional regulators).
What we're looking for
- Five plus years in Trust & Safety or Policy at a consumer platform.
- Direct operator experience with escalations, appeals, and edge cases.
- Familiarity with regional regulation (DSA, KOSA, UK OSA, Indian IT Rules).
- Strong writing — you'll be publishing under Seldeo's name.
Nice to have
- Prior work with NCMEC CyberTipline or PhotoDNA.
- Experience with a private, non-broadcast platform (messaging, communities).
- Data literacy sufficient to write your own SQL.
How to apply
Send a résumé and a short case study of a past escalation you led to careers@seldeo.com.