Help Center

Deleting your Seldeo account

Delete your account

  1. Open the app and go to Settings → Account → Delete account.
  2. Confirm your password or 2FA code.
  3. Choose Delete now or Schedule delete in 30 days (default). The 30-day option lets you change your mind.

You can also request deletion by emailing privacy@seldeo.com from the address on your account.

What happens to your data

Within 30 days of the scheduled deletion date:

  • Your profile, posts, stories, reels, and comments are permanently deleted.
  • Direct messages you sent are removed from your account. Copies delivered to other people's inboxes remain in their inboxes; those users can delete them individually.
  • Group-chat messages you sent are replaced with "This message was deleted" for other participants.
  • Voice and video call records are deleted; the fact that a call happened remains in the other party's call log.
  • Any Seldeo backups of your data are permanently deleted within 90 days.
  • Legal retention: we keep the minimum necessary account log data for law-enforcement compliance (see our Privacy Policy §6).

What we keep

  • Aggregated, de-identified usage statistics that cannot be linked to you.
  • Content you posted to public audiences that other people saved, screenshotted, or shared before your account was deleted.
  • Money-related records required by tax law (if you ever made a purchase).

Cancel a scheduled deletion

If you scheduled a deletion and want to cancel, just sign in with your credentials before the 30-day window closes. Your account is restored to its state at the moment you scheduled the deletion.

After deletion

You can create a new Seldeo account with the same email or phone number after 90 days.