Help Center

Signing in to Seldeo

Ways to sign in

You can sign in to Seldeo four ways:

  1. Phone number — enter your number, then the six-digit code we send by SMS.
  2. Email address — enter your email, then the six-digit code we send by email.
  3. Apple ID — tap Continue with Apple and confirm with Face ID or Touch ID.
  4. Google account — tap Continue with Google and pick the account you want to use.

The first time you sign in on a new device we may ask you to verify a second factor even if you've turned two-factor off. This is a one-time check.

If the code doesn't arrive

  • Wait a full minute — SMS and email delivery can be slow on some carriers.
  • Check spam. Codes are sent from no-reply@seldeo.com.
  • Try tapping Resend code. We rate-limit resends to one per minute to prevent abuse.
  • If nothing arrives after three minutes, try a different sign-in method or contact support.

I lost access to my account

See Recovering a lost account for the full flow.

I'm being asked to verify my age

If you're a new account and you selected a birthdate under 13 (or under 16 in the EEA/UK), your account is locked pending age verification. See Age verification.